How to Handle an Inspection

By: Carl Oliver, CPA, CFE, Audit Principal One of the most nerve-wracking experiences in a construction executive’s career is when an inspector shows up at the door and says something like: “We received a complaint and we’d like to take a look around.”  Click here to read more about how to prepare for an unexpected visit from an inspector....

Beyond the Exam Room Door

Your days at the office are probably hectic as you try to give patients personal attention while juggling a full schedule. But when the exam room door closes and you’re focusing on individual patients, are staff members also providing high quality care? Are your front office phones answered with reasonable speed and courtesy? Are cranky patients treated with diplomacy?  Click here to read the full article....